Showing posts with label Customer relationship management. Show all posts
Showing posts with label Customer relationship management. Show all posts

Thursday, 12 November 2015

Now is the time to Save Money, Time and Trees through Digital Receipts



“Where the quality of life goes down for the environment, the quality of life goes down for humans” - George Holland


Its high time we start considering the fate of our environment and consider it our own individual responsibility and contribute to make a make a difference.
Major organizations, retailers, banks and hospitality centers are getting increasingly environmentally conscious. This is making them turn towards digital receipts for POS (point of sale) proof of transactions. Here are some of the statistics gathered:

  • In U.S, retailers use 640,000 tons of thermal receipt paper/year, using 9.6 million trees for their manufacture.  
  • It takes approx. 390 gallons of oil to produce a single ton of paper. That's nearly 250 million gallons of oil, enough to produce almost 16 million gallons of gas.
  • The amount of CO2 emitted by producing one ton of receipt paper is equal to the amount of exhaust a car emits while driving for an entire year.
  • It requires more than 19,000 gallons of water to produce a single ton of paper. That’s equal to 1.2 billion gallons of water used during the receipt paper production process.
  • Approx. 2,278 pounds of trash is produced while forming a single ton of receipt paper. This is 1.5 billion pounds of trash being dumbed into landfills at the due of receipt paper manufacturing.
These are only the environmental statistics and impacts. Shifting from paper to digital receipts save consumers the hassle of transporting and filing the paperwork. If a customer doesn’t need a receipt, none is issued and both clutter and paper are eliminated, so digital receipts support CRM (customer relations management).

Also cost reduction is a leading factor in the adoption of green receipt technology. According to recent research from Erpisto, some of the major retailers, including Best Buy, Gap, Macy’s Nordstrom, Sears and Wells Fargo, offer digital POS receipts. The technology not only offers convenience but also so helps the companies by connecting them with the consumer through email contact and purchasing history.


Erpisto is complete Retail Franchise management software with POS, CRM, Inventory Management, HR, E-Commerce & Customer Loyalty for iPad, Mac and PC. Easily manage and grow your business from anywhere.

1500+ stores use Erpisto POS to run the world’s best retail. Complete Ecosystem, Packed with powerful features that help you grow revenue, save time & reduce costs.



Tuesday, 7 April 2015

Why CRM Investment is Beneficial?

CRM customer management software allows the businesses to manage the business relationships and information associated with them. CRM software can be deployed as an on premise or cloud option according to the needs of the business. Independent of the deployment preferences there are certain reasons which proves that CRM investment is beneficial.  Main reasons are:



Data Management
Data Management in CRM client management software helps by centralizing the business critical data which ensures efficient data sharing throughout an enterprise.

Improved Sales Conversion
Timing and relevance of the sales messages are important while sending them to the customers. CRM let you handle the clients handle effectively through segmentations on the basis of their age, location or gender. You can also classify sales on the basis of purchasing preferences of people.

Better customer satisfaction ratings
Satisfied customer experience increase the retention rates. Best CRM solution with detailed customer profiles deliver the personalized customer experience and ensures best customer satisfaction ratings.

Analytics and Reporting
CRM analytics software let you search out the best ways to reach your customers. You can get idea about the sales of the last month, best marketing strategies, most successful projects and monthly or yearly targets. All this information at your fingertips let you analyze the trends and track out key performance indicators and predict the sales future of the company.

Collaboration
Best CRM and project management software helps you in making fast interactions with customers. Customer’s information can be better understood and it can be viewed whenever anyone from higher management wants it.  

Sales tracking and monitoring
Effective and efficient tracking and monitoring through CRM business management software lets you extract data to manage the leads and other aspects through the sales journey. Comprehensive insight helps you by having a greater look at the sales health of your business. 

Task Tracking
Most of the CRM solutions come with Task tracking option which allows the sales team to stay on top of important tasks like email sending, customer calling or leads follow-up. Sales manager can assign the tasks to the team which can be continuously tracked through reminders. Tasks can also be categorized on the basis of company, project or contact and you also have an option to add notes with the tasks.   

Constantly changing environments in business organizations have increased the customers’ expectations. They want better and more reliable services now. CRM software helps all the people by centralizing the customer interactions and it also increase the chances of meeting the exact customer needs and expectations in the best way.




Wednesday, 7 January 2015

Why IT People Should not be hesitant regarding CRM Cloud Solution


Sometimes IT people feel uncertainty regarding CRM cloud Solution. There are many technical and marketing campaigns which promote the cloud but they don’t really provide complete details regarding the cloud solutions. IT people need to understand the cloud as it may change the role of IT people and their overall working strategy. Some reasons which let you overcome your fears and re-evaluate your strategy on cloud are:

CRM Cloud Solution


  • You need to understand that cloud is here to stay. Different surveys and statistics shows that cloud has an increasing growth rate. More and more organizations are making use of cloud solutions in their IT strategy to meet the challenges of the competitive IT world. 
  • CRM Cloud is secure now as cloud service providers realize that they must address the concerns and issues of the market in order to remain viable. Various security features including encryption and stringent data destruction policies let the users protect their sensitive data. It is also possible to control the geographic region where secret data will reside. 
  • Cloud services are continuously growing towards maturity and services are going towards refinement. Remarkable features are constantly being added to software as a service and infrastructure as a service offerings. Companies are not only deploying their solutions in the cloud but they are also getting their off the shelf software migrate to cloud based systems. 
  • CRM Cloud Software technology let the IT personnel to diversify. Cloud services need to be taken as an extension rather than replacement in IT world. Cloud minimizes existing tasks which gives an opportunity to diversify your skills. New opportunities have also emerged with the cloud which includes the increasing demand for cloud vendor management and other services configuration. IT experience and demand will certainly grow as professionals will be needed to diversify their skills. 
  • You need to make sure that CRM cloud Solution makes sense in your organization. Financial issues needs to be given due consideration before moving towards cloud. Impact of Business agility must also be considered by the organizations while moving towards the cloud system. CRM Cloud services can significantly affect the business costs by making the business processes simple and reducing the marketing efforts and time. 


Erpisto CRM Cloud solution offers flexibility and elasticity on a basis of resource consumption and it offers ability to scale up and down based on demand. If you opt for the Erpisto cloud services then you have the ability to trivialize the tasks which becomes a source of large time drain on IT personnel. By relying on Erpisto CRM cloud solutions organization can get more productive time on innovation and improvement.