Companies obviously have a strong desire to get the enterprise resource
planning and customer relationship management running quickly after their
implementation. This strategy can work in some situations but companies need to
be aware that quick approach is not always the best for unique situations faced
by the company. You need to opt for the phased rollout method to better adjust
with the changes which ERP and CRM software make while moving forward.
Companies may have significant amounts of proprietary data which needs to
be transferred while implementing ERM and Cloud CRM software. You also need to
develop the interfaces between different systems which will be used alongside
the new software. Companies also need to perform the internal reviews and
devise the best solutions in consultation with the vendor to meet the
individual needs of the company.
One of the crucial concerns for many companies is employee engagement and
their adoption of a new system. When you implement too many far reaching
changes in short time frame then you may reduce the morale of your staff as they
are forced to learn too much very quickly. In the same way compressed timeline
can apply too much pressure if training and rushed or it is compressed very
heavily.
Comprehensive training is essential to ensure the long term success of
an ERP and CRM software and it must be given strong emphasis while moving
through the implementation process. Due to these reasons companies need to
follow slower implementation timeline. Return on investment provided by ERP and
CRM can be significant but it may not be realized in few weeks. You may
actually harm ROI if you push to make go live date arrive sooner and business
may have to wait quite long to get true advantage on their investments.
What Companies
need to do?
Companies may find it difficult to get up and run with the realities of
an implementation project but this certainly needs to be done. They need to
work with their implementation partners to develop the timelines which and
realistic and proactive. By following a realistic and proactive approach, you
can easily run ERP and CRM software running efficiently for your benefit.
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